Job Description

Job Description

Role Overview:

Let your passion for people be the driver of your success at Sodexo. Through your leadership, your team will make a real impact every day. Share your vision and inspire others by working with Sodexo Healthcare! 

The Food Service Manager 2 position is located at North Memorial Hospital in Maple Grove, MN. This leader will be responsible for a dynamic group of employees supporting retail (café dining) and patient food service. 

Sodexo offers a range of services to healthcare facilities, including food, nutrition, environmental, facilities management, healthcare technology management, retail, and patient experience services. Employees at our healthcare sites play a crucial role in enhancing patient experience and well-being

• create and deliver innovative and enriching cafe experiences for patients, family and staff daily;

• evaluate and develop service levels for the overall Patient Services Program targeted to exceed patient and customer satisfaction;
• oversee Sodexo’s Patient Dining Program and daily meal rounding inclusive of service recovery;
• collaborate with clinical, food service and interdisciplinary teams to enhance the patient experience;
• perform tray assessments to ensure food quality and presentation and tray accuracy;

• deliver high quality food service; 
• manages cash handling protocols & control procedures according to Sodexo policies;
• mentor, develop, and retain frontline staff;
• develop and maintain client and customer relationships.

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

• Medical, Dental, Vision Care and Wellness Programs
• 401(k) Plan with Matching Contributions
• Paid Time Off and Company Holidays
• Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

• have a background in food service or culinary management; 
• proven ability to mentor, train, and coach frontline employees; 
• can manage multiple priorities, demonstrate professional communication skills, and a passion for a high level of customer service; 
• prioritize tasks and exhibit flexibility to take on additional responsibilities as needed; and/or
• have exceptional organization, attention to detail, and a self-starter mindset.

At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.

Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.

Minimum Education Requirement - High School Diploma or GED or Equivalent
Minimum Management Experience - 1 year

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