Healthcare Customer Service Representative Job at Networks Connect LLC, Indianapolis, IN

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  • Networks Connect LLC
  • Indianapolis, IN

Job Description

Job Description


Networks Connect Professional Staffing is seeking motivated and service-driven Healthcare Customer Service Representatives to join a leading healthcare system in Indianapolis . This position plays a key role in supporting patients through appointment scheduling, insurance coordination, financial guidance, and general patient services.


Please Note: This position requires 4-6 weeks of onsite training in Indianapolis, IN . After successful completion, the role transitions to 100% remote .

Earnings


$16.00 hourly

Location - Remote

  • Indianapolis, IN
Schedule
  • 8-hour day shifts
  • Monday through Friday
Job Type

Duties
  • Handle inbound patient calls regarding appointment scheduling, prescription refills, and general inquiries
  • Schedule appointments accurately across multiple departments and specialties
  • Assist with insurance verification and prior authorizations for procedures and surgeries
  • Educate patients on payment options, including self-pay, billing processes, and available plans
  • Meet department expectations for quality, productivity, and professionalism
Requirements
  • Minimum of 1 year inbound call center experience (required)
  • Excellent verbal communication, listening, and problem-solving skills
  • Strong attention to detail and ability to multitask in a fast-paced environment
  • Must be able to commute to and complete onsite training in Indianapolis, IN
License / Certification
  • High School Diploma or GED (required)
Benefits
  • Health, Dental, and Vision Insurance
  • Life Insurance

Apply Now

Job Tags

Hourly pay, Remote work, Day shift, Monday to Friday,

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